Contacting Samsung is like...

by Pepe7 - 1/30/13 1:32 PM

In Reply to: Yes by AlexTyrrell1954

....jumping into a deep, hot volcano IME ;(.

How about contacting your cellular carrier, provided you obtained the handset from the carrier(?)
For example, ATT has a support forum online where their reps/enthusiasts can walk you through some features/options. Usually they only help w/ handsets that have their ROM though. YMMV.