I'm giving up and Verizon can go eat dirt and die
Thanks for the suggestions, but I'm giving up on my quest. I'm returning the new phone to Amazon and cancelling the new contract. I'm keeping my existing setup with Verizon, since the whole reason this started was because I was exceeding my monthly minutes because my mother was sick and I was constantly on the phone with doctors, relatives, etc. Well, my mom just passed away, so I don't need to spend that much time on my cell phone any more, so Verizon can go eat dirt and die for all I care.