My ex-wife used to sell service agreements (aka "extended warranties") at Sears. This was several years ago, but I'm sure things have not changed. The sales people got a cut from each warranty sold. That being said, you know that they are going to use high pressure sales pitches to get you to buy the warranty. In most cases retailers make more from the extended warranty than they do from the product. My ex told me to never buy an extended warranty. This is really important when buying electronic products, as they usually are outdated before the manufacturers warranty is up anyway. If you do buy one please study the fine print. You may find out that many things are not covered. A lot of these extended warraties have a lot of "ifs,ands,and buts" in them.