They make it difficult to download.
I don't understand why they make it so difficult to download. They should make it as easy as possible because you are spending money buying the music. It almost seems like the people paying for the music are the exception. It really shouldn't be a hassle to download music. They have billed me for every song but numerous times my songs did not download. I am gonna try to use another company. Too much of a hassle to do the right thing and pay for music.