by snapshot2 Moderator - 8/1/11 5:21 PM

In Reply to: help by loopylou6969

#1) If it is a new camera, I suggest you return to the store where you purchased the camera and ask for assistance.

#2) Look at the User Guide that came with the camera and you will find instructions on loading the memory stick into the camera.
If you don't have a User Guide you can download one from the Sony website.

Since you did not provide a camera model number, that is about all I can suggest.