Earthlink dialup is not for the faint of heart

by hawkins6 - 2/17/07 8:52 AM

In Reply to: EarthLink as an ISP??? by ronduke

I am an Earthlink dialup user. It has many more problems than I care to deal with. Coming from AOL and not being particularily computer literate, I am very frustrated. I can not use all their features..like their computer protection component, and have never been able to get adequate help from their support team. Earthlink requires a lot of work - many reinstalls because "something gets corrupted", many calls to the support team, who really aren't familiar with the English language. I am currently looking for a more user friendly software package. What ISP did Earthlink just acquire? (so I don't mistakenly choose them as my next provider?