My name is Rich and I am part of the Centurylink Help Team
Hi RevGalen123 - "slower download speeds than upload speeds" - thats not good! Sounds like there is a line issue or filter problem. Lets get it fixed! My name is Rich and I am part of the Centurylink Help Team and with a little bit of information sent to us directly at TalkToUs@Centurylink.com or submited on our secure form on our Facebook page under "support" http://on.fb.me/pDFnvq. We can investigate your service or billing concerns and help get you taken care of. Please send your billing account number, phone number, billing address, & an alternate contact number.
Looking forward to serving you!
Centurylink Help Team
You can also find us on Twitter @CenturyLinkHelp