Mea Culpa

Bob -

You are right, the address you provided (192.168.100.1) took me to a series of pages that described in detail the status of the modem connection to the provider.

I will check it the next time I am experiencing difficulty connecting to the 'net.

Interesting that this is not described in the user guide, I guess that's why blogs like this are usefult.

Thank you for your help.

Richard