Not sure why the reply didn't show here.
Anyway, I did post it on broadbandreports.com as well. I have just never had as negative an experience as this with any internet provider. Nothing like having a manager, thanks Mr. Woods, basically call you a liar on the phone. I'm just trying to make sure that anywhere that someone goes to look for reviews or information on these things they see this so that someone else can avoid such a bad experience. I'm considering purchasing a domain and building a site dedicated to this. As you can tell I'm mildly annoyed.