Broadband forum: I wouldnt wish Qwest Service on my worst enemy...

I just switch my broadband service AND telephone service from Qwest to my cable provider with their triple package. Saved money, speeded up my Internet, and got the HD/HBO/DVR thrown in. My phone number switches automatically but Qwest will get a phone call from me next week to cancel my broadband after the cable install.

By the way, when I was getting passed around from your Reps from country to country, I asked for a phone number of your corporate headquarters so I could get my matter straightened out since they were obviously not going to give me a credit for your errors. NONE would provide it to me. When you call Qwest, you aren't a customer, you are the enemy. I spent hours on this issue and even drove to a Qwest kiosk at our local shopping center to get service. Good riddance. For the $105 that I was cheated out of and the distress caused by your "service" department, I'm going to give Qwest a lot of free advertising, but certainly not the type your marketing department desires.

The cable provider who's getting my businsess now has their call center about 30 miles from my home. And, they speak English that you can understand. And, their very friendly.