Done that so often I can apply for a job at Earthlink. Trust me. The same goes with DOS, been doing all the different DOS commands they have given me over and over again. I just need one of them Techs to understand, that when my internet connection is fine, none of the settings that they have me check when it is not working are staying the same with a working connection. So I see no point in redoing the same things over and over again.
Thanks for you help though.