Horrible is an understatement!
This was by far the worst hosting experience on all levels I have ever had. I wouldn't recommend this service to my worst enemy. They make it nearly impossible to cancel, play games with you and then talk down to you. No empathy what so ever and seem to get pleasure out of billing you for the contract term even if you haven't logged on after the trial period. Worst Hosting service by far! I have a dozen emails showing that one hand doesn't know what the other is doing. They seem to really get a kick out of upsetting you and doing nothing at all to try and correct your bad experiences. Worst Company by far! I even filed a complaint with the FTC concerning their games and threats to hurt my credit. DO NOT EVEN THINK ABOUT SIGNING UP, you will not have an easy time cancelling and even then they try and milk you for every penny they can get without even giving any service. I would give NO stars if it was possible. I found the most disturbing thing about the whole experience is that I signed up on a 30 day trial... accessed the service maybe a total of a couple hours because it never worked like it should have and their Customer Service and Billing "Reps" have no Empathy or even seem to care about trying to understand .almost in a smart cocky way even their "Supervisor" lacked any real customer service skills in calming me down. They even played games and sent me to the UK site to reset my password. The fact that they seem to get so much pleasure from me being upset boggles my mind... who wants their customers to be upset more than they were when they called. I would stay far far away from 1 and 1 at any cost. They can't even bill me the whole contract amount to make it easier for me ...they like to drag things out as much as possible. They also seem to not care what customers think at all .. especially those tricked into thinking they needed to buy it by another company like "myonlinemoneysystem" type scams. They know what they are doing and they don't care... like I said, wouldn't recommend to my worst enemy!