I recently watched such resentment.
The old SP3 crash is now well documented. It rarely bites anyone today and for the HP's it did bite, the fix was too easy.
More at http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx and some THOUSAND web sites. (maybe more than 1000 by now?)
I'm wondering if you missed that news. Tell more please.