Dropping a big hint.
There is protection software that will block that fix program. I can't possibly guess which one you have and for me to list them all is something I can't do since the one I'll forget will be the one you use.
While I hinted at such before I'll drop the hint one more time that sharing details can lead to a cause and cure. I had hoped for output from the event viewer but that's not working. Let's try another tactic.
SHARE the log from HIJACKTHIS. HJT is at http://majorgeeks.com/download3155.html and other places.
SHARE this log so I can see what might be blocking the fix.