I don't use PDF files so I don't know much at all about PDF creation or printing, but I've done a little research to get this discussion started.

Firstly, which OS, what version of Word, and what version of PDFCreator are you using?

Does your PDFCreator software look anything like the software shown in the link below, (ignore the color of the software windows)?

If so, what options do you see when you select Fonts, either from the "Program" options list in the 2nd window in that link, or from the Fonts tab in the 3rd window shown?

I'm just wondering if the font you are using in Word, (and installed in your OS), is not available in PDFCreator.

I did find some forums at but looking through the posts I don't see too many replies to questions, so I'm guessing there is not that much support there.