Only some personal facts..

by Carol~ Moderator - 5/13/12 10:37 AM

In Reply to: Who else has skin in the game by TWB404

• I should have made myself clearer. In that, if any of your other (missing) "reviews" were written in the same vein, they might have been subject to removal.

I have no interest in ANY toolbars. I do my research before-hand. (One example used to be making use of the Installer Hall of Shame, prior to Donna's passing) If the software comes with a toolbar checked by default (or not) I don't install the software. (CCleaner being the only exception) I then move on. Period. End of story.

You may have noticed (or not) when referencing software accompanied by a toolbar, I try to remember to include a warning in my posts. With CCleaner I include the link for Slim Build, which comes without the toolbar.

I have no interest in reading reviews. Then there are the "comments" below the reviews, which I have even less interest in.

If when you say, "we all know that the reviews at Download.com can and are manipulated" you're referring to "comments" below the review, then we're dealing with semantics. They may be referred to as "reviews", while I view them as worthless comments, written by a stranger. (Again.. JMO!)

You wrote "If they felt that I was not being truthful then a reply would have been the best way to handle that like the one ZoneAlarm posted on one of the reviews claiming not to use the Conduit toolbar". If you read the terms of use below the submission box, you will see where they state, "We may refuse or remove a User Submission without notice to you"

As I already stated, I have no idea why they were removed. It may not have been about "truthfulness", but more about delivery. Or maybe it had to do with the amount of "reviews"? Hopefully, you'll find out.

With all the above said, I can understand where you might be frustrated or angry. I might have taken a different route. I would have contacted CNET Customer Help asking for an explanation, as soon as I saw my first "comment / review" had been removed. Or perhaps, I would have posted at the Download.com site Feedback Forum. It's just how I do things. You chose a different route. "That's what makes for horse racing!" happy

Now back to my Sunday chores wink
Carol