I think I can Help

by ironmikez - 11/18/11 5:47 PM

In Reply to: My friend got scammed; please help make her PC safe again by Lee Koo (ADMIN) Moderator CNET staff

I would recommend uninstalling your currently installed antivirus and installing the Free Version of Avast, once installed click on the scan computer tab, you will see an option for boot time scan, once that window is expanded you will see a graphic that resembles a Cell Phones signal strength and click on the last bar to illuminate them all then click the blue word to the bottom right that says settings and click on it make sure both check boxes are checked off and then in the drop down menu below select under what to do when found, select delete, click on the ok tab, then when brought back to previous screen click on schedule now and then reboot your PC and should be squeaky clean after but, as a secondary precaution also download another free program called Malwarebytes and after updated and installed run the quick scan! I hope I have helped!!