I learned a lot in this process ...

by Bill Osler - 8/5/10 5:18 PM

In Reply to: Encryption and signing in Outlook 2010 by Bill Osler

It turns out that it's not hard to access the public certificate of an email received by Outlook 2010. I just don't think it's completely intuitive. There's an icon showing that the message is signed. The user has to click the icon and work through several menus to 'copy' a certificate (not 'save' or 'export' as I would have expected) so that the certificate can be stored on disk and then imported into the properties of the appropriate contact in the address book. I wonder if they could have made it any less user friendly?

I also discovered that by default it is not possible to send an encrypted email from Outlook 2010 to Thunderbird. The Mozilla developers and MS developers have each blamed the other group, and MS has offered a workaround but as a user it just leaves me frustrated.