And Did You Run Those Scans?

by Grif Thomas Moderator - 4/2/13 1:46 PM

In Reply to: Thanks for the Help! by Code7526

Unfortunately, with some types of malware, uninstalling the program may NOT get rid of it all.. Run the tools I mentioned just to make sure all remnants are gone.

In addition, since tends to place itself in your browser "add-ons" section, and sometimes in the "homepage" section. For Internet Explorer, make sure to open the Control Panel-Internet Options, then the "General" tab and make sure YOUR homepage is correctly listed there. While still in "Internet Options-General tab", click on the "Settings" button in the "Search" section.. In the Manage Add-ons window, if you see, remove it, then close the "Manage Add-ons" window.

If you use other browsers, then be sure to check their "add-ons" section and remove any remnants as well.

Hope this helps.