my computer is to advance for my dial up connection

by sham1313 - 10/13/08 8:59 AM

In Reply to: crooked vendors by wheelnut53

I have been told that this hp new computer that I have had only for a few month is to advance for our dial system. phone tech. told me 98% of my trouble is because of that. witch some things our computer being very slow at times pages or downloads some times don't finish. also not being able to connect to live ebay support. they help me to download some kind of apple quick time plug in. that was to fix that problem. it did not!! I still cannot connect with live support ebay. now i have been told i need a java plug in. can you tell me in words what it is suppose to help with. i need in words that i can explain it to my husband. thanks sham1313