Help retriving files from WD My Book Essential

by Sudsy 1 - 2/19/12 8:06 PM

I have used My Book Essential external Hard Drive for backing up my music files and family photos. It was working fine until it fell from the desk it was on (about 20 inches or so) and now when I try to use it the power light doesn't come on so my computer isn't recognizing it. I have ruled out the power cords and USB port as the problems. I more concerned with getting my music and photos back. Any ideas? Help?