I have really week sound on my new Gateway

by LUNETUNES - 7/12/05 5:49 PM

I have a new Gateway 8515GZ laptop, and the sound is barely audible to a normal tone. It won't get any louder even for movie viewing. I tried some simple headphones, with no difference. Is the only way to get a better sound to use external speakers or hook up to a tv tuner? Is there something wrong with the laptop, the brand or is this normal.
Thanks in advance for any input.