I submitted my claim online Jan 15, they said they would email. I never received and email. On March 4, I received my approved claim in the mail. Immediately shipped the computer out and fedex Delivered March 11, Still no word. No way of tracking claim.
I am not happy with the POS replacement which doesnt compare to my 17" $800 pavillion. Who the hell wants a COMCrap anyway. Just wait till you are seeing these for $200 on ebay.