HP Repaired my TX1305US Tablet

by surfdonkey - 3/8/11 10:23 AM

In Reply to: Maybe this is a good idea ? by Screwedagainandagain

About a year ago HP repaired my TX1305US tablet computer. Which had suffered from overheating, loss of wireless connectivity, then eventual video loss. After much back & forth, they agreed to a discounted price, but I still had to pay.

They replaced my motherboard, display, keyboard and hetsink fan.

My computer works great now (like new), and although I filled out a claim form for a replacement, I don't want to trade it in for a dumpy little netbook. I use my fingerprint reader and DVD drive all the time. I also upgraded to Windows 7 and maxed out my RAM.

Why should I downgrade and lose my investment because HP/nVidia can't fix their inherent overheating GPU problem?

My tablet also came with a remote control, and although I haven't been able to get it to work with Windows 7 yet, I don't see this feature on the proposed replacement unit.

HP should really be replacing the TX1000 series tablets with their tm2t series tablets which currently sells for around $800 and is much more compatible in features. This will cost them a little more money than the $300 Asus netbook, but if they stopped paying lawyers to fight this they would probably have more money to cover the costs, and they would have happier customers that would return to HP for future purchases -- like those other guys at Ap*le.