Seems everybody is having the same damn problem with this software...ya can't use the ****. Once you scan you find that are12 available updates, except you can't find what they are cause the freaking **** won't let you. But wait! "I'ts fee and safe to use..." It doesn't have **** to do with the browsers...I have tried several. Either the software that CNET provides on their website is corrupted...or CNET lied about it being "it's safe and it's free."