Thanks. See this discussion link.

by R. Proffitt Moderator - 4/8/12 12:59 PM

In Reply to: HP is the problem by cresheim

http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and/HP-SimpleSave-and-iTunes/td-p/542783

Hmm, do you have KB2488113 installed. Others have noted other failures without it such as
https://discussions.apple.com/thread/2762816?start=15&tstart=0

After all this, it looks to be something all Microsoft?
Bob