You don't know the half of it
You don't know the half of it. There's the public face of Apple which is all smiles and kind words, then there's the TRUE face of Apple which would be like comparing Claudia Shiffer to Freddy Kruger, and the personality being a composite of Freddy, Jason, Chucky, Hellraiser, and any other major horror film psychos I might be leaving out.
Apple likes to keep a very tight reign on it's forums too. They claim they're all community based, and that Apple employees aren't involved, but you start mentioning some issue that Apple hasn't officially confirmed yet or maybe about a bad experience you had at an Apple store, and mysteriously the post disappears. It's been a documented phenomenon on numerous occasions. Calling Apple a cult would really not be that big of an exaggeration.
I can definitely give them credit for taking the time to think through the design of their hardware. You look at the MLB for virtually any Apple model, and there's almost no wasted space. Unlike a few Toshiba laptop motherboards I've seen with about 3" square spots of just empty PCB. And while Vista and Windows 7 have largely eclipsed Mac OS X, there is still just that feeling of polish when you use Mac OS X. It's not any one thing, it's a culmination of a bunch of little things that just aren't there with Windows. The problem comes when you see what's behind the curtain at the company. If Apple were a person, it would be the ultimate politician. Tells you everything you want to hear, gives the impression of being on the side of the little guy, but then you find out about all the back room deals it made to line its own pockets and how it basically sold everyone out at any and every opportunity.
You should find a different discussion on one of the CNet forums where someone was thinking about getting into being an iOS developer, and I gave a number of specifics about what they could expect.