Re: Can't find HP deskjet toolbox

by ruthinor - 11/30/04 5:58 PM

In Reply to: Re: Can't find HP deskjet toolbox by glb613

glb613,I did what you suggested, i.e. uninstalled and reinstalled the printer. I DID find the toolbox, and I cleaned and calibrated the printer. Unfortunately, this did not solve the original problem....I'm missing both blue and yellow colors when I print in color. As I mentioned earlier, this does not appear to be a cartridge problem since it has occurred with 2 cartridges. If some one has another suggestion, let me know. Thanks.