What is that?
This is the CNET Android forum. A catch all to discuss android. It's not a support forum but folk do find answers here so in a way it is support.
There is a very nice Samsung Ambassador that is in the CNET Samsung forum and they are great folk and should be able to point you in the right direction. Here I could only see if it was one of the usual issues I've seen but with the manual and page number clearly calling out that it was slightly different I thought there was a chance of fixing this.
But now with you adding it crashes my thoughts are either a) there is new firmware out for it or b) It has failed.