We sincerely apologize for the inconvenience here.

SweetPacks is an offer currently running in the CNET Download.com Installer, and as such, has been tested to ensure it complies with our policies prohibiting malware and viruses. However, I do understand this can be a nuisance to remove, and I have shared your comments with the appropriate site managers for investigation.

In future, you can download without using the CNET Download.com Installer by clicking the "Direct Download Link" for Installer Enabled items.

Read more about that option here:

http://t.cnet.com/15t7hv0

For more detailed information on the CNET Download.com Installer itself, please visit the following resource:

http://t.cnet.com/SB3tiC

You should normally be able to uninstall any offer(s) via your computer's Add/Remove Programs panel, but if for some reason that does not work, you might want to try one of the programs listed in our uninstaller software category (keeping in mind that some do use the CNET Installer too):

http://download.cnet.com/windows/uninstallers/

Uninstall instructions for SweetPacks in particular are here:

http://lp.sweetim.com/SweetPacksBundleUninstaller/

And instructions for resetting your browser(s), if you need them, are here:

http://download.cnet.com/2701-2023_4-2107.html

Should you need any further assistance, please contact our support team directly by filling out the form on the following page:

http://t.cnet.com/PS6r5c

Regards,
Jen
CNET Customer Help