I am having same problem with mine ZR65MC.

by melissammunro - 4/25/13 1:32 PM

In Reply to: "remove the cassette" canon ZR200 by balia992

I called Canon about mine. It is too old. They gave me a name of a service company that work on Canon camcorder called HR Audio and Video INC. They are local in NJ. They are on 60 Worth St, city South Hacensack. Phone number 2013433554. Right now I am trying to find one in Texas.