Advice on removing Ukash ransomware
Sorry to hear that you've been affected by this ransomware scam. Although it is not in any way related to Ukash, we'd suggest you look at the following site, which may help you to remove the virus from your computer: http://www.microsoft.com/security/portal/shared/ransomware.aspx#recover
Your security software provider or computer support company may also offer a solution.
You should also report the scam to the appropriate law enforcement agency. If you have obtained a Ukash code in connection with the scam, please also let us know.
For tips on keeping yourself and your money safe in the future, take a look at our online security tips: http://www.ukash.com/en-GB/security-tips/