Re: samsung smart tv no netflix menu

by xjeff - 2/16/13 1:24 PM

In Reply to: Re: samsung smart tv no netflix menu by Samsung_HD_Tech Samsung staff

model number: UN46ES6100FXZA

I also spent time (1 hour) with samsung support including deactivating netflix, unplugging the tv, reseting the country code, etc. They concluded it was netflix's problem.
After talking with netflix support, they concluded it was how the app is supposed to look.

An image of what I am seeing is just below "6. Netflix will now be accessible on your TV." at the following link

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6084&howto_guide_step_no=2&prd_ia_cd=N0000058&map_seq=41706®Dt=&model_name=&type_ia_cd=&page_gb=M&subtype_ia_cd=&row_index=&rel_cont=

This seems like a fairly crappy app.