This is also seen on the TVs.

by R. Proffitt Moderator - 2/15/13 10:45 AM

In Reply to: samsung smart tv no netflix menu by xjeff

Since I didn't have the full model number I used one of the texts I had handy about this. That is, some folk wanted to add to the instant queue on the TV. Some don't.

Hopefully the full model number will get you a better answer.
Bob