Re: Customer Service

by Jan_AVG AVG staff - 2/11/13 11:44 PM

In Reply to: Customer Service by bgl1947

Hi bgl1947,

We are sorry for experienced difficulties. Could you please send us communication ID (AVG#...), we would like to check our records and further investigate your AVG Customer Support experience.

I recommend following the How to uninstall AVG 2013 article in case that you are able to boot into Windows or the How To Disable AVG When The Operating System Cannot Be Started Properly article.

I'd like to ask you for a MSInfo 32 output if you would like to further investigate cause of this issue.

Thanks.