by pgc3 - 2/3/13 8:28 AM

In Reply to: Then you get to call it in. by R. Proffitt Moderator

Plus Bob, over 3 years there may have been an increase in susbscribers within the area to create MORE bandwidth draw/drain not to mention theossibility of the issue being created by something nefarious happening during the download(s)...and you are right, keeps the support folks employed.