As you say, it is what it is, a handy inexpensive little tablet. I have not had the need to use any support but have read a few comments on sites that say they had problems with support and more that said they got support without any issues. Should I have an issue requiring support, I'll let you know what I find out, until then, I can't comment on that part.
As to the part about it being a brick or my comments on what I think is a pretty nifty little introduction into tablets or it being SPAM, well, I suppose everyone is entitled to their own opinion. I am not a company representative but a first time poster here, thanks for the nice warm welcome.
Las Vegas, NV