Hi Bob, thanks for your response.
I have made a new admin account but still get the same response from both accounts when i try edit/delete a file.
(C:\ is not accessible access is denied Location is not available.)
My laptop specs are:
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3766 Mb
Graphics Card: Intel(R) HD Graphics, 1755 Mb
Hard Drives: C: Total - 225060 MB, Free - 82945 MB;
Motherboard: Acer, Aspire 5742