Re: 40ES5500k Backlight Bleeding

by Samsung_HD_Tech Samsung staff - 1/17/13 2:55 PM

In Reply to: 40ES5500k Backlight Bleeding by vop13

Hi vop13,

Didn't know you wanted to speak to me necessarily. OK, so I'm going to guess that you have a UK model TV. (Could be wrong, but that's the nature of a guess.) But I'll frame my answer as if you owned a US product: set the TV to the Standard or Movie picture mode; lower the backlight on their TV to 7; and within 2 to 3 weeks, the issue will usually disappear, and then you can resume your normal usage. If it doesn't improve after that period of time, request a service call.

HD Tech