Re: more details please

by Samsung_HD_Tech Samsung staff - 1/17/13 2:01 PM

In Reply to: loading and loading by sbdbsvls

Hi sbdbsvls,

OK, so you have the UN50ES6900, right? What have you tried thus far: System Reset, Smart hub Reset, Firmware Update? Also, it's only the 3D app and fitness app as far as you know? Do they simply not launch, or do they crash? If they crash, when do they crash?

HD Tech