RE: Customer Support is Horrible

by JiriF_AVG AVG staff - 1/17/13 12:37 AM

In Reply to: Customer Support is Horrible by avrick

Hi avrick,

I'm sorry to hear you've waited for so long. Could you please send us the link of the chat window you were connecting to, if available? Definitely, 14 hours should not be a time spent by waiting for an operator. If the link to the chat can't be found now, please tell us which exact website have you visited and what region you are located in.

Please use one of the available avenues listed on this web page for contacting AVG customer care. Please let us know whether you were able to reach the support.

Thank you.