I have a HLT5687 with white dots
looks like I need to file a complaint with the BB as well. I called and my call was also esculated and I got the same response. Too Bad - your model is not included in the recall. yes he told me that they know it is an issue, but was not part of the recall. That is unacceptable.
My reference number is: 4117498183
any help would be appreciated. My husband got laid off just before x-mas - I cannot afford a new tv now.