1016.2 Firmware

by nkrenz - 12/28/12 11:49 AM

In Reply to: Re: htc6930w not playing 3d by Samsung_HD_Tech Samsung staff

I have now received 3 incorrect firmware discs directly from Samsung - all 1011.4. I have gone to Executive Customer Service and everyone swears they will send me 1016.2 and everytime I get 1011.4. I need someone at Samsung who cares about their customers to get with the parts department in NJ and have them update their stock and send the customers the right disc - Can you help me? I have been without the 3D feature for 2 months now - my unit is under warranty and I want to be able to use it for something other than a $1000 door stop.