Same problem with the remote

by anna4200 - 12/25/12 4:34 PM

In Reply to: Samsung Remote Not Working Properly by dlkbj1967

I just bought the Samsung UN55ES7150F. I am having trouble changing volume/mute when I use any of the apps. I tried with netflix, and amazon prime.

The remote works well when I am not using the apps. However, this makes my watching of netflix on this smart TV quite painful.

Is this a problem with this model? is there something I can do to fix this? I already have the latest firmware.