Showing more slots is common.

by R. Proffitt Moderator - 12/12/12 7:38 AM

In Reply to: Ram by Stanleeleon

Don't get distracted by that. Let's not dwell on that.

Try one stick in one slot. Then test. No go? Unplug that stick and put the other stick in the other slot. The results if failed tell me the machine will likely need a new motherboard. Yes there are folk that have found cracked solder joints but I rarely find techs that can clear that up.
Bob