Re: Poor experience

by Samsung_HD_Tech Samsung staff - 12/6/12 2:24 PM

In Reply to: Samsung horrible customer service by Kelson426

Hi Kelson426,

I know a simple sorry won't suffice, but I would like to offer my apologies still for the delays you've experienced. In addition to this, I sent your information up the appropriate channels to our corporate headquarters to alert them of your problem.

HD Tech