Welcome to the CNET forums!

Just to let you know , I went ahead and edited out your email address to prevent the abuse by spammers. It's always never a good idea to post your email address in a public site as I can guarantee that you will be subjected to unsolicited emails from spammers, etc.

Also please consider assisting this member right here in the forums, rather than one on one through email as I'm sure others who maybe encountering this or similar issues can learn from your help also.

BTW let me know if you will be visiting the CNET forums on a regular basis, if you are I can set up a DISH vendor badge for you and any of your other reps, so you can be instantly recognized by our community as official reps of DISH. If you are interested, please click on my username and email me from CNET profile page.

CNET Community

Note: This post was edited by a forum moderator on 12/03/2012 at 12:06 PM PT