The rootkit is a nasty.

by R. Proffitt Moderator - 11/28/12 9:30 PM

In Reply to: Malware tools by Lisaponcho

And I saw the same symptoms when I last encountered it. Other scanners do pick it up but RKILL is the quick test.

As the PC is 1500 miles away I could not work on it but the few days I was visiting and while we cleaned it up and FireFox was OK, IE was like you reported.

Later he had the OS reinstalled and it's working fine now.
Bob