in the same boat
They told mee the same thing on my HLT6187SX/XAA we got the LED light engine in ours because it was supposed to last 10+ yrs without replacement unlike the light bulbs that have to be replaced every year or two. spent over $2000.00 on this set and it didn't even last 5 yrs. we still use our 14 yrs old RCA 65" projection and it's never needed a service call. and whirlpool was much more understanding on or 9 yrs old fridge when it stopped working. yeah for american co.