Don't go to their website either
I half got rid of the annoying Babylon malware/spyware - I'd uninstalled it from Control Panel (Win XP), and just had the annoying leftovers hanging around. I Googled how to get rid of it, and the Firefox help pages sent me to the Babylon support pages on how to completely remove Babylon. Of course, after going to their page most of it was reinstalled again! I had the Firefox Home Page reset to theirs, and all their toolbars were back again. Vile, vile, VILE company.